One huge benefit of purchasing Adobe Platinum support is that it not only allows you to downgrade to a previous version but it gives you access to upgrade back to the latest version of Adobe ColdFusion (within the year of support coverage) when you feel ready to upgrade to the latest version of Adobe ColdFusion. Having Platinum support not only allows you to upgrade to the latest version but you also get Professional Adobe technical support.
To downgrade, please get in touch with our Sales team at sales@fusion-reactor.com before buying a license. We will then send your downgrade request to Adobe and they will review and approve the request on an individual basis. We are happy to guide and assist you through the whole process.
Online Customer support portal – https://accounts.adobe.com/support/cases
Adobe ColdFusion Forum – https://forums.adobe.com/community/coldfusion